Powerful Process and Workflow

MKS Integrity's powerful process and workflow layer is fundamental to our platform and our approach. Unified process and control spans each stage of the lifecycle, linking engineering and IT operations and encompassing all major enterprise platforms, applications, locations and players. From system inception to retirement and for every change request in between, MKS Integrity's process and workflow provides control, collaboration and visibility, breaking through the walls that divide teams, locations and departments.

MKS Integrity automates many diverse processes in today's technology organization:

• Requirements initiation and management
• Change advisory/review board processes including change request initiation, control and approval
• Problem/incident identification and management
• Impact assessment
• Developer task assignment
• Build request
• Test plan approval
• Deployment request
• SAP transport request
• Oracle change management request

“We were pleased to see how easy it was to design and construct process within MKS Integrity, and how quickly the system could be implemented. MKS’s application lifecycle management platform facilitates collaboration across our distributed teams, and elevates our overall level of process control – particularly in the area of software releases.” -Michael Tröndle, CFO Karl Storz GmbH & Co. KG

MKS Integrity for Process and Workflow Features & Benefits

• Flexible and fully configurable allowing teams to automate existing processes and adjust process control from relaxed to rigid.
• Management charting, reports, dashboards and analytics enable organizations to mine the system for vital metrics and provide management visibility and real-time decision-making information at any point in time or across a rolling time window.
• Drill down capability allows users to, in real-time, click from dashboard charts into specific requirements, tasks or related source code to understand the details. IT auditors will appreciate the granular level of visibility and traceability this offers into lifecycle activity.
• Graphical workflow modeler enables teams to visualize adjust and immediately automate processes and workflows. Drag and drop allows states to be easily brought into the model, with transitions created via connecting lines.
• Escalation based on business rules uses email notification to bring items up in priority or allow for reassignment of tasks to keep projects on schedule and minimize risk.
• Process and business rule automation increases team productivity, reduces manual intervention and helps to improve quality by automating tedious, error prone tasks.
• Instant e-mail notifications inform team members immediately when work is requested, performed or completed or when requirements change.
• Versioning, branching and configuration management of all artifacts within the repository enabling complex reuse and parallel development of requirements, test plans and software components.
• Automatic detection and flagging of items based on specific criteria allows for quick remediation or reassignment to a different user, keeping work moving and projects on schedule.
• Enforce development process based on item workflow through change packages. The associated item can control who is allowed to open change packages and at what points in the development lifecycle they can be worked on.
• Highly flexible e-signature support enables processes necessary for authentication in organizations required to satisfy FDA regulations such as 21 CFR Part 11.
• Easy definition of permissions at the project, role and user levels providing adjustable levels of process management control.
• Process templates for ITSM, and development methodologies jump start IT governance and methodology implementations and enable quicker tool adoption across the IT organization.
• Relationship tree view connects and provides traceability between all software project activities.
• Document view allows users to interact with and edit items in the repository as a document and include images, tables and other rich text content in order to accurately communicate between users and groups.
• Streamlined large data set navigation and effort-free management of active projects through the use of context based filtering, and easy user identification of favorite charts, queries, reports and dashboards.
• Deep integrations into Eclipse and .NET environments and Open API provides easy integration into other existing tool and technology environments.

MKS Integrity for Process and Workflow is the best change management solution across your enterprise.

Whitepaper: It's All About Process